Friday, 13 July 2007

Return of the Matrix

From Joanne:

As you are aware, we have had David Smith from the MATRIX here at Harrington for the last 2 days assessing our learndirect provision against the MATRIX Standard. I have now had the official feedback (Which brought a tear to my eye).

He thinks we are fantastic and embrace all of the MATRIX principals.

We work as a team who listen to both learners and partners and are continuously improving the quality of our services.

There were lovely quotes from the learners such as "We helped achieve some ones dream"

He gave us a few suggestions on how we could improve such as putting up quotes from learners saving that they have gained confidence since starting learning with us.

My proudest point in the feedback was when he said that he thinks we have improved so much since the last time we were MATRIXed that he suggested we go for the MATRIX excellence awards. He has only suggested this to 3 other centres over the last 6 years which 1 of them went on to win the National award. We are now considering doing this but the closure date for this year is 31st July 2007!

Well done and congratulations to all involved

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